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by EmiDub 203 days ago
How is the number of users a moat when you are losing money on every user?
2 comments

Inference is cash positive: it's research that takes up all the money. So, if you can get ahold of enough users, the volume eventually works in your favour.
A moat involves switching costs for users. It’s not related to profitability
A moat defends your business, if you lose more money the more users you have, the number of users is not a moat.
The idea is war of attrition and then as your potential competitors run out of money and it costs too much for a new entrant, you raise your prices to be profitable and/or enshittify your product.
Right, but unlike with social products (where the network of users is essential) or transportation/food delivery (where providers will follow the user volume) I just don’t see any stickiness benefit for OpenAI. A user’s conversation history is the only potentially valuable bit, but I think most users treat their ChatGPT history like their Google search history; disposable.