[RollAHardSix]

"unconscionable because it was a "contract of adhesion." A contract of adhesion is a standardized contract, which, imposed and drafted by the party of superior bargaining strength, relegates to the subscribing party [the customer] only the opportunity to adhere to the contract or reject it."

Side note...that reminds me of my Military Service contract with the Government.

But this is good, giving up your right to sue is not something that should be allowed in Terms and Conditions...now a separate agreement that still wouldn't preclude using the service/material/item in question, perhaps there is room for that.