Corpspeak should be illegal. It so pisses me off that companies always harm your interests while telling you it is to serve you better. Clearly it's not, stop lying.
I don't think it's a new thing - no always has been.jog please - but the older I get the more it seems that the relationship between companies and customers (and especially non-customers in the receiving end of some externality) is really quite a lot more adversarial than the happy-clappy magic market doctrine makes out.