[oxag3n]

Even if my favorite service is so irreplaceable, I still can use it without touching AI part of it. If majority who use a popular service never touch AI features, it will inevitably send a message to the owner one way or another - you are wasting money with AI.

[ryanmcbride]

Nah the owner will get a filtered truth from the middle managers that present them with information that everything's going great with AI, and the lost money is actually because of those greedy low level employees drinking up all the profit by working from home! The entire software industry has a massive Truth-To-Power problem that just keeps getting worse. I'd say the software industry in this day and age feels like Lord of the Flies but honestly feels too kind.

[apatheticonion]

Exactly this. "AI usage is 20% of our customer base" "AI usage has increased 5% this quarter" "Due to our xyz campaign, AI usage has increased 10%"

It writes a narrative of success even if it's embellished. Managers respond to data and the people collecting the data are incentivised to indicate success.