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I have no connection to Microsoft but I think this take is terrible. Part of maturing and growing up, for me, was realizing that there are really very few people who truly deserve scorn and disrespect[1]. Those I disagree with politically, mostly think they’re doing the right thing and they think that if people only understood, they’d change their tune (and that’s basically what I think of them). Those “big companies” like Microsoft, Atlassian, etc, their incentives line up - and literally must line up - in a fashion where they make software that frustrates many users constantly. It really isn’t malice or incompetence - no one, from the intern that wrote some snippet of JS on GitHub dot com, to Satya Nadella, is either intentionally phoning it in nor waking up in the morning asking himself, “how can I frustrate the efforts of people out there?” And anyway, because most people are trying their best, regardless of how the outcomes line up to affect my life and my interests personally, really do not deserve my scorn and derision. If I were in their situations, very little if anything would actually change. So spouting insults at these people who I don’t know, and whose roles I don’t really understand, is really not a mature, productive, nor fair thing to do. [1] if you are curious I’d say murderers, etc. dominate that group. |
> And anyway, because most people are trying their best, regardless of how the outcomes line up to affect my life and my interests personally, really do not deserve my scorn and derision.
The fact that most people are "trying their best" doesn't mean that their goals and interests can't be selfish, or that their actions can't negatively impact others. Particularly people who pursue positions of power, in politics or corporations, often treat others with hostility. And unlike most hostile people, it's these high-rank individuals that have the capability to impact millions of people.
So while I agree with your overall sentiment that well-intentioned people don't deserve my scorn and derision, the real world has taught me that governments and corporations often abuse my trust, my rights, my freedoms, and my quality of life. And for that, the least I can do is speak freely about how I feel about them as people on an online forum. I'm sure that my actions have practically zero impact on their lives, unlike theirs on mine.