[delfinom]

>ISPs also have different levels of service for different entities, and seem to just barely care about you as a customer.

Hah, we were independent and now part of a megacorp. The local ISP (basically a Optimum subsidiary) still does not care. Their ONT is still a old model that uses....volatile RAM for configuration, and if (and they do) fail to replace the backup batteries, then the configuration is wiped on power interruptions.