That also could have been from the phone manufacturer OR from the carrier.
This is why I've avoided non Pixel phones since the Pixel5 came out. None of that 2 or 3 apps for the same thing so everybody can get their ad cut payout.
Whenever I'm forced to help with iPhones, I'm baffled how hard everything is. And I had my own iPhones previously. Download a file, unpack it and open in an app is an exercise is frustration, and that's just hoping that I will find the file due it being newest. Working with directories and old files properly, like on Android, I'm not sure if its even possible on iOS. And all that with a crappy keyboard with hidden numbers and special symbols, making searching even harder.
I love Android but Android does that too. Apps have their internal storage area which you can't access unfortunately (not without root anyway). Nor system files.
There's a difference between "can't see 'special' folders" & "can't access anything but the app-specific storage". iOS loves the latter, while Android lets you organize files mostly normally even if doing highly stupid/discouraging things for power users & some app developers making questionable non-default choices.
When I had an iPhone (a few months ago), there was no way for apps to see files in the filesystem. I wanted to play some music and I had to copy it over to each of the music player apps separately. Is that not the case any more?
Am I supposed to be mad about them not supporting a feature during a time when I didn’t use iOS or is this somehow supposed to impact my current day use of Files app?
Try connecting to a WebDAV server on File. It's possible but it's shitty. And try using Syncthing on iOS to keep your files synced across devices without having them uploaded to servers you don't control.
Also, on Android, you can choose any file explorer. You're stuck with Files and it sucks (but it looks nice).
The one major issue is that it doesn’t work inside other apps. If I save something in Word, it pops up the standard File dialog and every storage provider available for my iOS device - Dropbox, OneDrive, Google Drive, iCloud Drive, local storage, network drives, and locally connected mass storage devices are available.