[Krssst]

At the time I got the feeling that the presenter got the genuine impression that players would at least not be completely disappointed by the announcement.

Here it's hard to understand Microsoft's surprise when almost everything Windows has done for the last ten years was despised by mostly everyone. I was thinking that decision makers knew they were making unpopular moves but did not care since there's no way Windows can lose market share. I assume he must be faking surprise, but I am not sure for what purpose since staying silent and going forward would have had less press. Well I guess bad publicity is still publicity.