[antihero]

I would say that whilst this is a good top down view, that `.unwrap()` should have been caught at code-review and not allowed. Clippy rule could have saved a lot of money.

That and why the hell wasn't their alerting showing up colossal amount of panics in their bot manager thing?

[xmcqdpt2]

Yes the lack of observability is really the disturbing bit here. You have panics in a bunch of your core infrastructure, you would expect there to be a big red banner on the dashboard that people look at when they first start troubleshooting an incident.

This is also a pretty good example why having stack traces by default is great. That error could have been immediately understood just from a stack trace and a basic exception message.