[juanpdelat]

But why no help or advice from Tech Support and also not able to restore or do anything using iTunes.

[chrisdroukas]

Sure, the dialog iOS provides is not particularly friendly. To fix this issue:

   Download iOS 6 GM from developer.apple.com/ios
   Restart your device is DFU mode
   Option click 'Restore' and select the iOS 6 GM .ipa from its download location
   Restore.