[uniq7]

Even if he blocked it by accident, that is not a reason to shout.

Shouting will not prevent errors, and you are only creating a hostile work environment where not acting is better than the risk of making a mistake and triggering an aggressive response from your part.

[virajk_31]

It wasn't aggressive exchange, but will definitely consider your comment.

[mlrtime]

There is nothing else to do since CF is down... so.

There is nothing wrong with shouting during a perceived outage. Shouting is just raising your voice to give a notion of urgency. Yelling is different.

How often have you heard "shout at me", or something like that?

OP, continue you to shout when its needed, just don't yell at people you work with ;)

[davidmurdoch]

If he needs to apologize then his shouting was of the yelling kind

[virajk_31]

Doesn't matter whether it is shouting or yelling.