[stronglikedan]

> if you speak to employees about it, I have been told that they often actually like going outside to get the carts

This has been my experience as well, but people will always blindly insist the opposite just to "win" the shopping cart argument.

[HDThoreaun]

The employees arent there to have fun. When customers create work for the store they need to spend more on wages and prices go up. The shopping cart theory isnt about the employees, its about making the whole system a little bit worse for everyone else.