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by godelski
220 days ago
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Are you sure this isn't perception bias? Mozilla does good thing: doesn't make news and everyone carries on as doing good things is expected and "normal" Mozilla does bad thing: people get upset and this drives more attention and discussion. We live in a world of social media where it's absolutely obvious what drives "engagement". Why would this be any different here? I mean we even see the inverse side where Google is expected to be evil so it's just stats quo. People then complain about how helpless they are to fight off these monopolies and yet are looking for excuses to not do something as simple as changing a browser. Is Firefox perfect? Of course not. The perfect browser does not exist. But browsers are pretty feature rich and fairly on parity these days. But let's not pretend that these complaints are more driven by our want to complain or our need to justify our current choice than it is about the actual impact of these things. I mean here we are talking about an optional feature and we're pigeonholing it into the optional AI quick tab while ignoring other useful things like translation. And let's not pretend like that quick tab is a crazy thing. We're on Hacker News and we all are quite aware at how often people are using LLMs. You think suddenly in this thread everyone is anti-LLM? Or maybe it's perception bias. I for one quite like the quick tab because I can just press <C-x> to open up Claude instead of pinning a tab or navigating to their site. I don't use it to read my websites and it doesn't have to. Everything here is 100% optional. |
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> You think suddenly in this thread everyone is anti-LLM?
No, they're anti "putting LLMs in our software and shoving it in our faces" like literally every corporation is doing right now. You can find LLMs useful as a tool and despise the way corporations are trying to force them on you.
The right way for Mozilla to have Claude built-in is as an optional extension. That's... obvious. But anyway, the concern in the OP is not "Mozilla is adding LLM features" as much as it is the fact that despite this quote
"It’s safe to say that the people who volunteered to “shape” the initiative want it dead and buried. Of the 52 responses at the time of writing, all rejected the idea and asked Mozilla to stop shoving AI features into Firefox."
They're going to do it anyway, and pretend like that didn't happen, because they are slimy; because they consistently do the wrong thing in every moral situation in a way that is tremendously disappointing. Because their attitude is consistently that the point of soliciting feedback is to give the appearance of soliciting feedback rather than a genuine concern for doing right by users.
Presumably you saw https://news.ycombinator.com/item?id=45830770 about the Japanese translator quitting over being blatantly disrespected by the Mozilla bureaucracy. If your reaction to that is "I don't understand what Mozilla did wrong" then you don't understand how repulsive the "Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with." response was. The grievance already happened, there was nothing else to discuss. Either the entity is capable of feeling empathy collectively (which is to say, the leadership is) and doing the right thing, or it isn't. When their response to fucking up is vapid damage control instead of genuine guilt... yeah, they're just acting like a corporate robot instead of human beings. Nobody wants that, nobody respects it, and nobody trusts it; they deserve all the critique they get until they have leadership that can demonstrate humanity.
(Not that they are the only ones. Mozilla is just particularly frustrating because there's no reason they couldn't; they're not even a public company; they could just do better things for free. We're in a societal epidemic of entities not demonstrating humanity but pretending to; if an actual person acted the way corporations do, with all the corpospeak bullshit + distortive messaging around doing shamelessly profit-seeking things--you would find them sickening and repulsive. Maybe you think we shouldn't hold corporations to human standards? I say, fuck that, that's what benefits them, not us; why shouldn't we seek a better world?)