Hacker News new | ask | show | jobs
by Mvandenbergh 5004 days ago
This looks pretty clear in the FAQ on their website. Every month that you're a member, you have the option to buy one of that month's items at a discounted price. If you don't take that option, you get a credit to buy additional items in subsequent months. If you don't want to sign up for the membership then you can select that option at checkout (and pay more).

Did it take your girlfriend 8 months to notice this recurring charge on her statement?

I have a story about forgetting to cancel my online newspaper subscription. Look for that on HN soon!

3 comments

Riiiight. So I should have to scour FAQ pages and TOSs in order to disambiguate that this is an opt-out-only membership-type club with recurring charges? Go to their home page and tell me it doesn't look like another zappos. Does zappos continually charge me if I don't come back? No. Then click on "How JustFab works"...does it say ANYTHING about recurring membership fees? No, it makes the site seem to be just some kind customized shopping service.

JustFab isn't going to help disambiguate their business model up front because that would hurt their bottom line.

My girlfriend was studying in the US at the time, she didn't have a SSN, she was using a visa card issued by the china construction bank, her father paid the bill every month and didn't notice anything unusual. She finished her study and returned back to China last month, only then did she find out the $39.95 charge for the last eight months. Basically JustFab robbed her $320 for nothing.
If your newspaper had a skeezy way of disguising a subscription as a purchase these things might be similar.