[vmesel]

Encore user here, support sucks and the Environment Destruction feature does not work properly, I have an environment that was stuck destroying for days (did it manually later on AWS).

Please, improve the support, we would love to pay if you guys were responsive enough.

[machekb]

Founder here. Sorry to hear you're not happy with the support, appreciate the transparent feedback. We do our best to be responsive for community support requests, but sometimes we can't keep up with the volume. FWIW we offer paid private support if you feel you really need super fast response.