[dangrossman]

Hair salon / barber specific CRM systems already exist. Every shop I've been to has a computer in front the same as any retail establishment. They put in the names of customers when they come in and ask if they are requesting anyone specific to cut their hair, and that goes in too.

At the very least, every chain hair cut place has such a system already because they use it to keep track of employee hours, clients per hour, revenue and tips paid by credit. The national chains even have membership cards and customer reward systems integrated into their POS systems.

Here's a list of 145 hair salon software systems: http://www.capterra.com/salon-software

Many of them have iPhone/Android apps for both ends.

If your barber shop still hasn't tried anything but a sign-in sheet, maybe it's not a burning need for them.

[caw]

Yeah, I think it's just your barber. I go to a barbershop, and they have a point of sale system, and a receptionist to grab everyone coming in.

I've also been to another barbershop where it's as described: 3 barbers, they have to remember the order. However, this place would not go with any computerized sale system. That's because they were going for the "old time" barber feel -- there wasn't even a credit card machine there.