[throwaway290]

> How would the apology need to be worded so that it does not get interpreted as a fake apology?

"We regret that we neglected our security to such degree that it has caused this incident."

It's very simple. Don't be sorry I feel bad, be sorry you did bad.

[koliber]

They stated clearly in the article:

> This was our mistake, and we take full responsibility.

I wonder how much of the negative sentiment about this is from a knee jerk reaction and careless reading vs. thoughtful commentary.

[throwaway290]

the quote was "We regret that this incident has caused worry for our partners and people"