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by igorhvr 5004 days ago
Nonsense - their service is extremely cheap.

For the record, I paid their top tier price (actually more than that - they created a custom plan just for us because we had over 50 users) happily for several months (and would have paid 2x more).

First, they have this nice web UI, which means hardcore geeks in the company could use their IRC clients while other people just using the channels ocasionally to get support (not all of them technical staff) can use the web version instead.

If that saved one hour of my infrastructure staff overall (and I am sure it saved quite a bit more than that) it was worth it - hiring first class infrastructure staff is very challenging, so their time is worth gold.

OTOH, sadly the service was unstable/crashed a lot and eventually we gave up and migrated to xmpp.

I actually wish they had charged more, because maybe with that they could have fixed those issues more quickly and I could have avoided another painful migration...

1 comments

Indeed, as Grove users the stability issues annoyed the heck out of us, too; fixing them is our first priority. As in, I'm already working on it!

I know migrating (again!) is a pain, but if you ever want to give Grove another try, please get in touch (jacob at jacobian.org) and let me know what we'd need to do to get you back.