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What's the one onboarding "hook" that made you try a new tool?
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3 points
by gbukat
214 days ago
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I’m building a small monitoring and task automation tool, I’d love to learn from you: What’s the one thing during onboarding that made you actually give a new tool a try? Was it a pre-filled demo with fake data? A “1-click” setup? Importing from Prometheus or Grafana? Or maybe just really good defaults and copy that made it feel effortless? I’m especially curious how developers and ops teams decide if something is worth testing.
Would love to hear your examples — good or bad — of onboarding moments that worked. |
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If it needs access to my real system data, tell me why, and guide me through the all steps I need to complete to set it up.
Write out every step. Make it obvious. Come back to your instructions the next day and make them simpler, and more obvious.
Have as few steps as possible.
Time to value is key here.