[zdragnar]

I worked for a company that fell into the trap of over fitting their product for their first customer.

The customer seemed ideal in every way; they really needed the product, they were willing to be beta users while the product was going from prototype to real deal, and they were paying for the privilege.

Unfortunately, this customer had a ton of other internal issues. Rather than being forced to fix their internal issues in response to using the new product, they insisted the product conform to their broken processes.

In the end, the product wasn't a great fit for other customers without a ton of additional work. Now that I type this out, I realize two other companies I've worked at fell into the same or similar trap.