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by jeffwask
228 days ago
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I would rephrase this as they got there because they treat their customers with respect, they take feedback to improve their platform, they don't pack their launcher / store front with ads and trickery, and you can trust that your games will be there and not go away. Yes, they are loot box whores but so is everyone else. Steam is a community, social media, and a store. The community is what they built and that community is extremely loyal. That community is also what developers are paying for. In Gaben, we trust. I have 20 years of experience saying Gabe won't fuck me over to increase EBIDA by .5%. Are they perfect? No, but they are lightyears better than most of their competitors except GOG in terms of putting consumers first. |
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They had to be sued to get them to offer refunds
They had to be sued to get them to remove forced arbitration clause