| > If you're never seen it used to be helpful, I don't know that to tell you. I have, all the time, and it seems entirely normal and unremarkable. I suspect that you didn't understand the subtext of the conversation. If you aren't used to dealing with it, you will take the comment on face value, if you are like me that had to deal with it most of my life, you won't. > That saddens me. It seems like you've worked at some rough places, I'm sorry. But they're not all like that, and I wish you could see that. I got paid well enough. I prefer to be a gun for hire and deal with the reality. I actually prefer these environments, I can assume everyone around me is a snake. > I don't see how it's going to work as damage control. Can you explain how? Either it helps resolve things (good), or it doesn't and people keep complaining in the thread. I don't see any scenario where it controls damage. Damage control is things like locking a thread or shadowbanning. Not offering to call. I am sure other people have explained this to you. However it is extremely simple. 1) Feign concern. This fools enough people so it gets quieted down. 2) Call up, pretend to care, person calms down as they feel like things are being addressed. 3) Do nothing. 4) It gets forgotten about, person that initially instigated complaint doesn't bother following up. > I'm really sorry you see everything through such a cynical lens. I don't see everything through a cynical lens. I see communications of this type as cynically because they have almost always been disingenuous. |
I suspect you're inventing a subtext that simply isn't there.
> I actually prefer these environments, I can assume everyone around me is a snake.
Again, I'm really sorry. That's a very, very sad thing.
> I am sure other people have explained this to you. However it is extremely simple.
This process you're describing doesn't make any sense. People who are quitting a volunteer position don't get fooled. They're not going to feel like things are being addressed if they aren't. They tend not to forget, but rather tell others, write long blog posts, share them on social media, etc. If the phone call doesn't try to address things but just ignores them in a call, it only adds fuel to the fire. It wouldn't be a good strategy.
> I see communications of this type as cynically because they have almost always been disingenuous.
And I'm sorry. If you think an offer to delve into a complaint over the phone to get more information is a cynical ploy, I really am sorry. It seems like there's nothing that could convince you someone is really trying to help, because of the lens you're choosing to interpret everything through. And because of the lens you've chosen, it seems self-reinforcing, which makes it extra-sad.