[Incipient]

>so as long as he[Gabe] is at the helm I assume Valve is going to continue delivering good service

THIS. Valve I trust to be a good entity for as long as Gabe leads it. As soon as he's gone, Valve will be taken over by some accountant CEO and will abuse their market position (functional monopoly).

I kinda hope Gabe pulls a Patagonia and leaves Steam to some impenetrable legal entity that runs it for the good of the users.