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by kelnos
226 days ago
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I don't think any of your examples are analogous to the questions/point the GP was trying to make. Your questions seem to be centered around someone trying to trick or defraud a retailer; GP's is about simple, straightforward delegation. But yes, agreed, businesses have the right to refuse service to anyone (outside of illegal discrimination). We should fight it, though, when those refusals are backed by anti-consumer practices. It's pretty clear that Amazon doesn't like agent-mediated purchases because it allows the customer to bypass Amazon's ability to put sponsored products in front of you, and try to get you to buy related and add-on products along with what you actually want. Sure, it is their right to do that, but as consumers I think we shouldn't be complacent and just take what the big shopping overlords feed us. Consolidation (and races to the bottom such as this) is making it harder and harder to find competing retailers and products when we want to vote with our wallets as to what kinds of shopping experiences are acceptable. And the bottom line is that if Amazon realizes that they're losing sales because people want to use AI agents to buy things, and they're banning those agents, they'll change their tune. But that only works so long as there are alternatives with better practices, and, well... there aren't many. |
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