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by hypeatei 224 days ago
Why even check the status page at all if you're experiencing errors and others are reporting the same? I don't see the point in getting worked up over how long it takes a company to update their status page.

There is a ton of moving pieces in software these days and networks in general. There is no straightforward way to declare an outage via health checks, especially if declaring said outage can cost you $$ due to various SLAs. Manual verification+updates take time.

2 comments

"A status page is used to communicate real-time information about a company's system health, performance, and any ongoing incidents to users. It helps reduce support tickets, improve transparency, and build trust by keeping users informed during outages or maintenance."

By definition, status pages should reflect reality, and be real-time, it makes sense to get worked up over because we rely on the company's status page to be the ultimate arbiter of the reality of their servers. It's not always easily obvious if it's on our end or theirs. Even if some other third party checker is showing problems, it doesn't mean they're 100% accurate either.

Because it takes work to figure out if others are having issues too or it's you with the problem. You're checking somethings status somewhere.