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by Bender 223 days ago
Bureaucracy. Companies have service level agreements with other companies. They want to be damn sure they can not disavow an outage before something says there is an outage. There will in most cases be a process involved in updating the status page that will intentionally have many layers of bureaucracy hurdles to jump through including many approvals. The preference will often be to downgrade an "outage" to a "degradation" or "partial outage" or some other term to downplay it and avoid having to pay credits on their B2B service level agreements and such.