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by sbarre
228 days ago
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> Free is unsustainable This is not necessarily true when the free product is a sales funnel. Canva's business model is not "desktop design application" but giving away these tools creates goodwill in the design community and gives them exposure and a lower-friction conversion funnel towards their actual paid products. Since they're desktop apps, there's very little cost to them for the free users who never convert (unlike Figma or other cloud-based products that have operational/bandwidth costs for all users). |
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In my experience, senior sales/revenue/whatever leaders see the free version as competing with the sales motion, not as a funnel (regardless of the reality). And argue to limit it more and more for short term conversion improvements.