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by as1mov 237 days ago
I work on building a support system right now at my job and this is the point I've been trying to make for the past few months. No, the AI chatbot should not have access to sensitive customer info. But our product manager is all-in on the hype and sees this as something that "deal with" later on.

Oh well, who cares if there's a breach, some idiot gets to put a shiny AI product on their CV and get that new promotion/job. Users be damned.