[johnmw]

Just another heads up - I switched to Family Classic and when it renewed it dropped all access to my family members. I wasn't aware it would do that and had a family member unable to use their "full" email account until I had worked it out and was able to re-link them.

[EvanAnderson]

Oh, hell. I just made this change this afternoon.

If you don't mind me asking, how long was it from switching until this happened?

[johnmw]

I changed the plan type some time ago and it happened when my existing subscription expired and it automatically switched over.

I'm afraid I wasn't paying close attention so only know it happened around the same day. If you have already switched over to Classic and have had no problems then hopefully the issue has been fixed.