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by graycat 232 days ago
As I was being interviewed by an IBM branch manager in Chicago (my wife had started grad school at the University of Chicago), it was explained to me:

"Some people think that IBM is a technology company or a computer company. It's not. IBM is marketing company. IBM would be in the grocery business if they thought there was any money in it."

1 comments

For a marketing company they invest way too much in developing fundamental technology. The number of (useful) patents and Nobel prizes they have is quite impressive.
A one word explanation from the T.J. Watson Research lab in Yorktown Heights: "Luster".