[DazWilkin]

I live in a community in the Pacific Northwest that was built in 2018 and (almost) every home (22/23) has (Carrier) heat pumps; for some unknown reason, the other has heated floors.

Many of us are proponents of heat pumps thanks to reduced costs and emissions *but* we've not had a generally good experience possibly (!) as a result of bad installation and definitely due to limited numbers of indoor heads (if I close my main bedroom door, the rest of my upper floor has no heating/cooling).

There's always someone in the community frustrated that their house is too cold/hot, that the condensation drains are blocked and water is running down an interior wall, that an indoor head or the condenser is having problems, or that there's unexplained coolant leak.

People moving into the community are inheriting issues with at least 2 homes having to augment/replace the system. To save breaking into the walls, this often necessitates putting the power, coolant and drainage lines on the outside of the house and then boxing the result.

We're saving money on monthly bills (probably; we don't have a comp) but many of us have spent quite some $$$ on maintenance and replacement equipment.

[nine_k]

Looks like poor installation.

I've spent 1.5 years in a brand-new building with Mitsubishi heat pumps. It had some initial trouble with a faulty electronic component, but afterwards it worked quite fine, needing little if any attention.