[Aerolfos]

Standard policy is I think mostly the same, but in Europe there's been arguments that those policies don't follow the actual consumer protection laws, which is a whole thing that I don't think really resolved one way or another.

It varies with country but I believe a number of protection laws specify normal use/testing a product is allowed, so you can open boxes and test functionality (norwegian law does this for sure). Excepting videogames from this is arbitrary, the argument from consumer protection agencies goes.

I believe in practice a number of games did get refunded when threatened with formal complaints along these lines, but that's far from a guaranteed thing.

Anyway, GOG decided to go with the generous interpretation (and the one all kinds of electronic goods except games and CDs/DVDs have), which is nicer for everyone, really