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by hexbin010 230 days ago
Often only if you are prepared to go as far as CEDR/MCOL.

European airlines are not forthcoming with that compensation /at all/. They have entire teams, procedures, policies, strategies etc to avoid paying out

2 comments

I will say I expected Ryanair to be more awkward about it but apart from a few discouraging messages on the claim form (“are you sure you’re entitled to compensation?” and “most claims aren’t successful” type stuff), once I did fill out the form they paid out quickly and without fuss, despite the payout being larger than the original fare
Fair enough. It's mostly the 'bigger' long-haul airlines I've seen complaints about. But I can also find anecdata about Ryanair too without much effort:

https://www.flyertalk.com/forum/ryanair/2195574-how-get-ryan...

https://www.reddit.com/r/LegalAdviceUK/comments/1lg6aqp/ryan...

https://www.reddit.com/r/LegalAdviceUK/comments/1d3908i/i_th...

https://www.reddit.com/r/LegalAdviceUK/comments/1lnjmvm/file...

https://www.reddit.com/r/LegalAdviceUK/comments/1o6muwv/ryan...

Every airline plays the game to some degree - it would be commercially incompetent to not use every possible angle to weasle out of it.

and “most claims aren’t successful”

The same is true of lottery tickets, yet that obviously hasn't stopped people from buying them.

Got compensations relatively easily out of both Wizzair and Ryanair and I loath bureaucracy.