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We really need an internet Bill of Rights. Google has too much power to delete your company from existence with no due process or recourse. If any company controls some (high) percentage of a particular market, say web browsers, search, or e-commerce, or social media, the public's equal access should start to look more like a right and less like an at-will contract. 30 years ago, if a shop had a falling out with the landlord, it could move to the next building over and resume business. Now if you annoy eBay, Amazon or Walmart, you're locked out nationwide. If you're an Uber, Lyft, or Doordash (etc) gig worker and their bots decide they don't like you anymore, then sayonara sucker! Your account has been disabled, have a nice day and don't reapply. Our regulatory structure and economies of scale encourage consolidation and scale and grant access to this market to these businesses, but we aren't protecting the now powerless individuals and small businesses who are randomly and needlessly tossed out with nobody to answer their pleas of desperation, no explanation of rules broken, and no opportunity to appeal with transparency. It's a sorry state of affairs at the moment. |
It's a bit frustrating when a company becomes a major player in an industry and can have a life and death sentence on other businesses.
There are alternative payment method but people are use to pay a certain way in that industry/area, similarly there are other browsers but people are used to Chrome.