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by jmdeldin
5013 days ago
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I had something similar happen with Wells Fargo. Logged in and saw someone else's name, Florida purchases (I'm in Montana), along with a different account number, statement history, etc. Naturally, I recorded this with Quicktime and then called WF. Their response: "It's not a big deal -- neither accounts can withdraw money." After repeatedly explaining how serious this is for identity theft, I was told to wait 10 days. Their solution was to shutdown my online account without notice. If no one can login, then it's safe! It took over a month to get this resolved, and once I could download my statements, I "cancelled" my account. WF is like Hotel California though -- a year and many phone calls later, my accounts still aren't closed. |
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Pics related: http://i.imgur.com/T77ni.jpg http://i.imgur.com/WdiZK.jpg