[firecall]

They expect what is promised.

Consumer protections are a very real thing in the EU, UK, Australia and elsewhere!

If you make promises about the features a product will deliver, then you are obligated to deliver those features.

If not, the consumer is entitled to a refund.

[6510]

You could wrap it in disclaimers of experimental technology. Just describe the exact content on the tin.

It seems fine to state one might get a free pony if it doesn't rain for 1000 days.

[JohnFen]

> It seems fine to state one might get a free pony if it doesn't rain for 1000 days.

No, it doesn't seem fine at all. That's scam territory.

[piva00]

This kind of legal loophole might be common in the USA but in the EU is much harder to weasel out of obligations from the spirit of the law with legalese.

They can wrap as in many disclaimers as they want, if the law is clear that consumers had a presumption of delivery due to marketing promises which were unfulfilled they are on the hook for it.

It's why many American companies constantly complain about EU regulations, they empower consumers which is "bad for business™" since fraud becomes much harder to wrap in loopholes.

[watwut]

Consumer protections prevent such contracts. That is why companies acustomed to "defraud as much as you want, just keep it legally plausibe" hate them so much.

[friendzis]

> It seems fine to state one might get a free pony if it doesn't rain for 1000 days.

IANAL, but if it was "fine" that would still fall quite firmly under "gambling"

[dboreham]

This only works in a country with a scam culture such as the USA.