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by Arathorn 236 days ago
Hm. Something sounds wrong here, then. On my iPhone 12 Pro Max on iOS 26, my account (~5000 rooms) opens in about 2s in Element X iOS. On the classic app it’s about 10s (ie unusable).

Roughly how many rooms are you in? and what server is this on (it could be a serverside problem)? And what precise build of the app?
2 comments
entrepy123 236 days ago 

  > how many rooms are you in?
8 on both (same account)

  > and what server is this on (it could be a serverside problem)?
It's a hosted SaaS personal homeserver. So yes, quite possibly a server-admin issue. I've just put in a ticket to find out.

EDIT: Synapse 1.139.0

  > And what precise build of the app?
Element X Version 25.10.0 (190)

EDIT: After updating to Element X Version 25.10.1 (192) [latest Update from App Store], about 2 seconds is observed -- still slower than Classic, but a little better than before. I will still finish following up regarding Server issues/info with server admins; hopefully that fixes it.

Thanks a ton for all you do! Good to know it's not the expectation.

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Arathorn 236 days ago
This is really surprising. Can you do a clean launch (ie kill the app and relaunch it) and then submit a bug report from both apps and let me know what mxid to look for? (DM to @matthew:matrix.org if needed). The logs will say where the time difference is coming from. EX should always be way faster than classic Element.
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entrepy123 236 days ago
Sure, both are uploaded, I'll DM you what to look for
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Arathorn 235 days ago
thanks - both received; we'll dig into it. thanks!
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entrepy123 236 days ago
> opens in about 2s in Element X iOS

I think we're getting closer.

Your "good experience" on Element X iOS matches my "bad experience" on Element X iOS.

See, with my Server and Chats, Classic is actually very snappy:

  - Element X: ~1.5 seconds avg (rounds to 2 sec if using a non-decimal stopwatch, but more like 1.5 when measured more precisely)
  - Element Classic: ~0.6 second avg (actually slightly faster visually, this includes my response time to stop the timer, probably more like just around/under 0.5 sec)
Anyway, Classic is very fast for me to open. I like it a lot. It feels almost instant.

But X loads in 2-3 times the time. I sit there waiting for content to load, even if it's just for a second.

Is this the best Issue to watch?: https://github.com/element-hq/element-x-ios/issues/4102

Because I really hope speed does not regress for people already with very fast load times in Classic, when X becomes the only flagship App in the App Store.

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entrepy123 236 days ago
To be complete, for anyone following along: the above hypothesis was allegedly incorrect. 2 seconds is not supposed to be normal for so few chats. Element X is supposedly normally nearly instant to load & list chats for such a small number of chats.

So, I'll try to come back here and comment if I get it resolved.

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