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by cudgy
240 days ago
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Phoenix would be a city where this will be less of an issue for sure, but you still have two and three story apartment buildings that require customers to go downstairs for their food. Having to go outside significantly reduces the benefit of delivery. Now customers have to interrupt what they’re doing, make sure they look OK so the neighbors don’t see their underwear and bed hair, put on a jacket or raincoat in bad weather, possibly wait on 2 elevators, and pick up their food right next to their own car in the parking lot. In some cases, this could take five minutes. Customer realizes that they could just get in their car and drive to the restaurant at this point, so why order for delivery? Makes no sense. |
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Everyone keeps ignoring you on this part, but they aren't thinking about people with disabilities or mobility issues that rely on delivery services to get their groceries because alternative or public welfare programs don't exist for this.
What happens when DoorDash, UberEats, Instacart, etc. all go autonomous? People with disabilities get screwed in the name of profit. They are already getting screwed with higher prices as is.
These customers can't simply "go downstairs and meet the car" the point of delivery specifically in this case is to have it brought right to your door. Automated cars miss this usecase entirely.