[harshreality]

If they don't remember the two-click procedure for toggling ublock on a website that they want to be using, they weren't paying attention when they were told or showed that, and all they need is a remedial work training session to hammer it in.

[zrobotics]

I mean, easier said than done. We pay accountants because they are good at their specialized field. They have knowledge and experience I don't, and there's certainly things that are obvious and simple to them that I don't know 9r remember.

It's really easy to just say it's the LUsers fault and make pebkac jokes, and I definitely enjoy BOFH style humor, but honestly not everyone will remember the 30 seconds of training to go into this menu and toggle off an extension if netsuite throws a cryptic error or won't behave properly. I find it's better to have some empathy for other people, not everyone thinks like a computer and connecting 'I have this error message full of gibberish about API calls' and 'the IT guy mentioned 2 months ago that if a site isn't loading, I need to turn off this thing'.

[chipsrafferty]

As someone who uses adblock, it is likely that they will encounter this problem every day. A massive amount of sites don't work or don't work fully with adblock. They can be trained to "whenever a site doesn't seem to work, try to turn of adblock for the site as a first measure". They won't forget it because they will do it every day.