| Something about this exchange reminds me of the old Monty Python "Motor Insurance" sketch: http://www.youtube.com/watch?v=kO2R_DDZPCM Well, Reverend Morrison, in your policy… [pause to remove wadded-up document from the inside pocket of an old tweed jacket] …in your policy it states quite clearly that no claim you make will be paid. You see, you unfortunately plumped for our "never-pay" policy, which if you never claim is very worthwhile! (Incidentally, it's fun how well this sketch holds up today if you imagine that Michael Palin's character is playing the role of the Internet.) Anyway, the point is that it's not buying the insurance that's hard: It's ensuring that you can collect when the emergency happens. The same is true for backups. When you try to restore the backup, and you can't find the guy who set it up in the first place, and the second guy you hire for $20 from eLance tells you that the first guy messed up the Unicorn settings or whatever, or that his script broke four months ago and nobody noticed, now you're screwed, and you don't even know which of your two $20 minions made the mistake. How much will someone pay, as a monthly retainer, to avoid that nightmare? Well, how much is their data worth? How quickly will they want to restore it when disaster strikes, and do they already have a full-time employee with a pager who knows how to perform the restore? |