[corporalagumbo]

It mystifies me how Microsoft could continue, with such a clear example from the competition, to fuck up such basic issues. This stuff with the retail stores is just one example, and one which doesn't surprise me at all. How hard is it to make your employees excited and enthusiastic about your products? Especially when you are on the cusp of an exciting new phase of products. Microsoft desperately needs every spokesperson it can get. Apple would never, ever, let this shit fly.

I'll tell you what. If anyone at Microsoft is listening, I offer my services free of charge to help you unfuck your business. Just fly me over to the States, send me on a tiki-tour of your business and I'd be happy to give you some pointers. No sweat.