[checker]

I really like the stores. They have a refreshing vibe that's in contrast to the Apple store's minimalism. The Kinects, Xboxes, and Surfaces also bring in a pretty diverse crowd since there's an addition of a gaming aspect. There's a wraparound screen that adds a lot of color that the Apple store lacks. It's definitely a well-done ripoff in my opinion.

I go to the one in Tyson's Corner and it's usually pretty busy. I can't say I've actually bought anything from there, but the employees have always asked if I needed assistance. They were also very helpful when describing laptop options to my parents, and pointed me to the ultrabooks when I couldn't find them.

I guess it depends on Microsoft hiring the right employees and management making sure the customer service is up to par. I have no complaints though.