[vee-kay]

Corporates (even governmental companies/ departments) don't usually go for Open-Source since the code may not be maintained and there may not be any support.

This is why FOSS systems like Linux and OpenOffice are still not mainstream in the corporate world (though Linux rightfully dominates in the backend server market), whereas Microsoft rules the corporate world with its expensive software (Windows and MS-Office).

[ivan_gammel]

Plenty of server-side FOSS is mainstream. Maintainability of the code is not the problem — there exist commercial support options. On desktop FOSS often has inferior usability for non-tech users due to different incentives for product development. If you ask anyone in the legal or accounting departments of a corporation, they will demand Microsoft (not even Google) not because it’s more expensive or has terms and conditions, but because they just can’t feel themselves productive when using alternatives. LibreOffice is not bad, but it isn’t great too.

[rubzah]

> since the code may not be maintained and there may not be any support.

Isn't this an argument in favor of open source? Zoho may not be around forever, but open source code is, and you could just pay someone to work on it.

[throw_await]

Try getting support from google