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by pkmiec 5012 days ago
Ditto on the bad uptime and data retention. I've also had issues with support taking a week to respond.

In addition, exceptional does not support looking at the data in interesting ways (i.e. exceptions from this machine, exceptions for this customers, how many customers are affected by a problem, etc). I have to configure applications to send exceptions to difference projects which is a huge pain when you need to change something.

Their 404s idea is useful, but inflexible, as sometimes I do care about getting notified about RecordNotFound, etc.

Thanks for the ratchet.io, whoopsapp.com, and sentry suggestions.