[bigcat12345678]

I am surprised the CEO does not understand the dynamic of his business. An open source project replicating your product is always a boost to the business. There is no case where that's not the case. The OSS is essentially the minatenance free free tier of the paid product.

[BoorishBears]

I went to a YC event where the founder of a multi-billion dollar open source SaaS said pretty much the opposite and tried to drill home how strategic the choice needs to be for the company to survive.

[Aeolun]

This must be Gitlab?

[CuriouslyC]

Nah, their moat is making the software as fiddly and ops heavy as possible. I really like gitlab but having set it up myself several times now, it's kinda a mess and they're not incentivized to make it decent.