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by hagbard_c
256 days ago
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That is possible, I started taking the train for these trips during the SARS2 unpleasantness so I have no information on how things worked before that time. I am 'a foreigner' (Dutchman living in Sweden) and I suspect that factor only makes it more likely for customers to use online claim requests since it is customary for international customers to interact with DB through the 'net instead of through physical locations where they keep stacks of those grey claim envelopes with forms at the ready. |
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