[reaperducer]

So make sure you fully read the fine print before signing an agreement for something.

The article makes it sound like that wouldn't have helped.

It states that the terms of the contract were "unilaterally" changed, without anyone being told -- Something that the tech industry has normalized.

Reading the fine print of the signed contract wouldn't have helped, since the contract changed since then.

These days you're lucky if you even get an e-mail saying "Our terms of service have changed, and if you don't like it, tough noogies." People who are not lawyers on HN will say it's illegal, yet it still happens constantly, and doesn't seem to have been struck down in any court, or it wouldn't keep happening.

[rcxdude]

If you sign such a contract then you have already screwed up. Note that terms of service and licenses are not the same thing as such contracts and are a bit more limited legally (heck, such a clause in a full-on contract is already on shaky ground)

[x0x0]

Contracts cannot be so amended unless you allow it. Why would you possibly allow it?

ToS are for low-value consumer accounts. 500 seats and public institutions is very different.