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by Alupis 254 days ago
A company I worked for stopped doing physical catalogs too - after having done so for a very long time. The cost to produce the catalog was insane, and had quite a bit of dedicated staff working on it full-time. Making a catalog is a specialized skillset, and has little overlap with the business' core competencies, such as website administration.

Over time, the revenue attributed with the physical catalog declined year over year. People said they wanted the catalog, but it didn't translate into attributable sales. The ones that did order from the catalog were often the smallest, insignificant orders the company took in. The website and online advertising are where customers gravitated towards, and remain today.

The amount of people that actually want a physical catalog, even for IKEA, I would wager pales in comparison to the amonut of people that want to browse the catalog on their phone or tablet. Pricing changes, stock comes and goes, products get discontinued, colors/materials are changed, etc. The website is always up-to-date, the physical catalog... is not.

When I read comments like yours, I interpret them as people wanting nastolgic items more than marketing materials or ordering guides. The costs for the company are just too high to produce those anymore; well over $2 per catalog someone up-thread mentioned - we're talking more like $10-$20+ these days (not accounting for anything except print costs) for a full-color, glossy/professional catalog with hundreds of pages.

I have serious doubts IKEA printing catalogs today would garner any new business. They would give away (or perhaps sell) some copies to existing, long-time customers with a fond memory of the brand and their catalogs - and I'm afraid that's it.

1 comments

I suppose on the plus side, my mailbox doesn't get completely stuffed with catalogs before Christmas every year. That aside, I do sort of miss leafing through all the catalogs I used to get.