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by pixl97 258 days ago
>Call centres manage it; they use headsets.

Eh, what? No, they use headsets to talk to the customer and type on a keyboard.

Worse it's always great when you can hear background noise.

2 comments

Do you think the constant use of "great" sarcastically will end up with reversing its meaning so people think it just means "terrible"?

Words do that sometimes; it's interesting to see it happen.

Call centers won't exist in 10 years. It will all be AI agents.