[fkyoureadthedoc]

Here's somewhat of a counter example. At work our llm project can schedule you time off. Workday already has a dedicated UI for this, so text interface can't be better right? Well it's a very popular feature, people use it all the time. In my opinion it's not better than a dedicated UI, but for some people it's good enough and more convenient (our site loads much faster than workday, they are likely already using it throughout their day, etc.)

[jwpapi]

Ahh great point thank you very much this makes a lot of sense.

I see my mistake now. I evaluate based on how it could be useful for me. As a heavy computer user, familiar with shortcuts and user interfaces, interacting with UX works very good.

But for a lot of users text will be more natural and easier. I might be able to get the flight I want easiest with Skyscanner, but other users might not be and will come to a better result with texts.

It’s the same as I prefer documentations over Youtube tutorials, but it’s different on different stages.